COVID-19 Response - Update as of July 10, 2020

Our Express Branch and Lending Center at 1725 I Street are open to serve you in person from 9:00 AM to 2:00 PM, Monday through Friday.

Appointments are required and can be scheduled online. All other branch lobbies remain temporarily closed until further notice.

For the latest information about our operations and measures we are taking, please visit our COVID-19 Response page.

Telephone Banking

The Credit Union's Voice Response system is an easy-to-use, menu-driven service that gives you 24-hour access to your Credit Union accounts through a touch-tone telephone.

With Voice Response, you can make confidential transactions and inquiries whenever it's convenient.

  • Hear your current balance, last transactions, cleared checks, and dividends earned 
  • Transfer loan payments, credit card payments, and savings deposits between your accounts
  • Make Line-of-Credit/Reserve advances

Start using Voice Response

Call 202-212-6672 in the U.S. for 24-hour access to your BFSFCU accounts, loans and credit cards. Check balances, transfer funds, make credit card payments and more.

For more information about accessing your account information via Voice Response, please download or view our Voice Response Guide.

To obtain a PIN to access your accounts using Voice Response, simply contact the Credit Union at 202-212-6400.

BFSFCU Mobile Deposit

Deposit a check with BFSFCU’s Digital Banking App. Remember to endorse the back of the check and write “For BFSFCU Mobile Deposit only”. Follow the instructions in our Digital Banking app to proceed with the deposit.   

BFSFCU is responding to COVID 19

We are continuing to monitor the COVID-19 (Coronavirus) situation closely, and as conditions evolve, we continue to evaluate and adjust measures to protect our staff while serving and supporting our members.

Learn More

We highly encourage members to transact remotely.
BFSFCU invites you to log in or enroll now to enjoy the benefits of Digital Banking, including:


Locate the nearest surcharge-free ATM