Contact Us


Message Us

Send a secure email message by logging into Digital Banking to best protect your account information.

Call Us

To reach us by telephone, 24x7, please call (202) 212-6400 or (800) 923-7328 ( Toll-free from U.S. & Canada).


International Calls

If you are calling from outside the U.S., you may be able to use an international toll-free number. View International Toll Free Numbers.


Questions about a BFSFCU Mortgage Loan or payment information. Learn more here.

Credit Cards

Apply or access information about our credit cards. Learn more here.

Report Lost/Stolen Card

Report a lost/stolen debit or credit card. Learn more here.

ATMs and Shared Branches

Find your closest ATM or Branch. Locations and hours.


BillPayer Support (24 hours): (844) 596-1165

My Card Rewards

For contact information please go here.

Mailing Address


Bank-Fund Staff Federal Credit Union
1725 I Street NW Suite 150
Washington, DC 20006-2406

Mortgage Error Resolution and Information Request Address

Bank-Fund Staff Federal Credit Union
Attn: Mortgage Servicing
1725 I Street, NW, Suite 450
Washington DC 20006

Routing Number and Swift Code

ABA/Routing Number:


Swift Code: SFRUUS33